Business Rates

Frequently Asked Questions for this Service

Question: How can I pay my Business Rates?

Answer: There are several ways of paying your rates, information can be found on the reverse of the bill; Direct Debit is by far the most efficient method. The collection date can be either the 1st, 10th or 20th of the month. A Direct Debit instruction can be downloaded from the councils website "Do it Online" .

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Question: I shall be taking on a new premise but sharing the shop floor with another business how will the rates bill be worked out?

Answer: If it’s one assessment we produce one bill and it is up to the leaseholder to ensure payments are made

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Question: Why would I have to pay business rates on a beach hut that is only for my own private use?

Answer: Businesses and other occupiers of Non-Domestic properties pay Business Rates to directly contribute towards the costs of local authority services. Council Tax is payable for domestic property, and Business Rates are payable for just about everything else – from offices and shops to beach huts and advertising hoardings. If your beach hut is your only Non-Domestic property, you will be entitled to Small Business Rate Relief.

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Question: I run my business from home, do I have to pay Business Rates?

Answer: You need to contact the Valuation Office to discuss this as they are responsible for the rating of properties not the Isle of Wight Council. The Valuation Office can be contacted on telephone number 03000 501501 or by fax 03000 504370 or via their website at www.voa.gov.uk - Related Link

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Question: How do I appeal against my rateable value?

Answer: You need to contact the Valuation Office as they are responsible for setting rateable values and dealing with appeals. You can go to the Valuation Office website to make an appeal, see link below, or they can be contacted on telephone number 03000 501501 or by fax 03000 504370. - Related Link

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Question: How much am I likely to pay for my business rates?

Answer: To estimate the rates payable, multiply the rateable value for your business with a multiplier set by the government. A multiplier is the number of pence per pound of rateable value that you will have to pay in business rates, before any relief or discounts are deducted.

Multipliers are reviewed every year in line with inflation.

More information is available at www.voa.gov.uk - Related Link

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Question: How can I find out the rateable value of a property?

Answer: This information is available on the Valuation Office Agency website, please see link below or alternatively they can be contacted on 03000 501501 or by fax 03000 504370.
Please note this is not the amount of rates you pay, to find out the rates payable contact us on (01983) 823920 - Related Link

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Question: How was my Rateable Value worked out?

Answer: At revaluation, the Valuation Office Agency (VOA) adjusts the rateable value of business properties to reflect changes in the property market.
It usually happens every 5 years. The most recent revaluation came into effect in England and Wales on 1 April 2017, based on rateable values from 1 April 2015.

You can check your valuation when you estimate your business rates from the following link - Related Link

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Question: What should I do if I am moving into new business premises?

Answer: You will need to contact us by writing to the Revenues and Benefits Service, PO Box 238, Newport, PO30 9FP, or by email at business.rates@iow.gov.uk. We will need the following information:

The new address of the business
The date you purchased or leased the property
The date you are moving into the property
The name and address of your landlord if you are leasing the property and correspondence address
The name of the business and to whom the bill should be addressed


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Question: I am starting up a new business, how do I register to pay Business Rates?

Answer: You need to contact us by writing to the Revenues and Benefits Service, PO Box 238, Newport, PO30 9FP, or by email at business.rates@iow.gov.uk. We will need the following information:

The address of the business
The date you purchase or lease the property
The date you are moving into the property
The name and address of your landlord if you are leasing the property
The name of the business and to whom the bill should be addressed and the correspondence address

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Question: How do I sign up for Paperless Billing (e-billing)?

Answer: To receive future bills by email please send an email request to business.rates@iow.gov.uk with the words 'ebill sign up' in the subject field.

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