Trading Standards - Consumer Advice

Energy and Water Supply

To get help finding out how to pay or challenge your bills, how to switch energy supplier and what to do if your power or water goes off then click here  to visit the Advice Guide, provided on the Citizens Advice website .  There is also advice provided on this website about how to save money on bills and what help you might be able to get.

Comparing prices for gas or electricity

When choosing a gas or electricity supplier, it's important to think about how much you will pay for your energy. There are lots of tools available to help you compare the prices offered by different suppliers. Price comparison tools offer an easy way to compare the prices from lots of suppliers at once.  Firstly find out how much you currently pay for the amount of energy you use and decide what tariff you want, you can compare the prices from different suppliers.

Either contact the suppliers directly for their best rates or you can use an internet price comparison website that is accredited by the Ofgem Confidence Code. The Ofgem Confidence Code confirms the information on the price comparison website is independent, accurate and up-to-date.

You can find an accredited price comparison website through Ofgem click here  to go to their website.