Isle of Wight Council


Privacy Notice

Isle of Wight Council (IWC) ‘The Island’ E-Newsletter

The Isle of Wight Council is committed to keeping your personal information safe and processing it in accordance with our obligations under the General Data Protection Regulation.  We will keep your information accurate and up to date and we will not keep your information longer than necessary.

The Isle of Wight Council is the data controller for all personal information that it processes. The council’s Data Protection Officer and can be contacted by email to or in writing to Data Protection Officer, County Hall, High Street, Newport, IW PO30 1UD.

This privacy notice explains how  IWC Communications and Engagement service use your personal information and the ways in which we protect your privacy. This notice applies to all personal data collected for or on behalf of the Council.

Purpose of processing and legal basis for processing your personal information

By signing up to receive electronic news (e-mailed HTML news content) from the Isle of Wight Council, you are consenting to the council to send you emails relating to your preferences on the topics identified that you can select/deselect at any time. The council will continue to send you content relevant to your preferences until such time that/if you choose not to receive this anymore. You can deactivate your account and deselect/change your preferences at any time. Preferences are related to council services and council priorities.

How we use your information

The council will collect the basic information required from you in order to tailor your communications preferences via email; including your email address, name and location (postcode), as well as the preferences for information/topics that you wish to receive information about.

The council uses Granicus to issue its electronic news communications.

The council’s general electronic newsletter will contain a variety of different topics on a regular basis – please ensure that if you wish to receive this that you sign up to receive this as well as any specific topics you are interested in, otherwise you may miss out on valuable information. Where relevant, you may receive this general electronic newsletter if you have subscribed to receive information on specific topics, if the content within the ‘general’ newsletter is explicitly relevant to your preferences.

Who we share your information with

We will only share your personal information when we are permitted to or are required to by law or we have your consent to do so.

The Council does not pass personal data to other organisations for marketing purposes without your consent.

Your personal information may be processed by an external service provider acting on our behalf to provide services.

Retention period or criteria used to determine the retention period

We will retain your personal information only for as long as it is needed for the purpose for which it was collected.  Further details can be found in the councils Retention Policy. (PDF, 2MB, 24 pages).

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the following rights.  Please note not all of these rights apply to all processing.

  • The right to be informed – you have a right to be told how the council use your personal data.
  • The right of access – you have the right to request a copy of the information that we hold about you.
  • The right to rectification – you have a right to ask us to correct information we hold about you if it is wrong
  • The right to erasure (right to be forgotten) – in certain circumstances you can ask for the data we hold about you to be erased from our records
  • The right to restrict processing – where certain conditions apply you have a right to restrict the processing
  • The right to data portability – you have the right to have the data we hold about you transferred to another organisation
  • The right to object – in certain circumstanced you have the right to object to object to your personal data being used.
  • Rights of automated decision making and profiling – you have the right for any decision made on you which is made by a computer to be reviewed by a human being, and you can object to the Council profiling your behaviours and characteristics.

Some of the rights are complex, and there are circumstances where your rights will not apply, for example the right to erasure will not apply if your personal data is required to comply with a legal obligation.  If is recommended that you read the relevant guidance notes on the ICO’s website for further information.

Queries and Complaints

If you would like further information about this privacy notice or have a complaint about the processing of your personal data, please contact us by email to or in writing to Data Protection Officer, County Hall, High Street, Newport, IW PO30 1UD.

If you remain dissatisfied following an internal complaint, you can lodge a complaint with the Information Commissioner at

View the Council’s overarching privacy notice.