JSNA - Demographics and population

Census 2021

Census 2021 logo

The census is a once-in-a-decade survey that gives us the most accurate estimate of all the people and households in England and Wales. The information you give helps decide how services are planned and funded in your local area. This could mean things like doctors’ surgeries, housing or new bus routes.

It asks questions about you and your household to build a picture of all of us. It looks at who we are and how we live. There’s no other survey that gives as much information about our society and future needs.

The census takes place every 10 years. The first census was in 1801 and the most recent in 2011. The next census is planned for March 2021. The Office for National Statistics (ONS) delivers the census. We need every household in England and Wales to take part to make it accurate.

There's still time!

Sunday 21 March was Census Day and millions of people across England and Wales completed the census. We are pleased with how it is going so far but will continue to work hard to ensure the best possible completion rates. It's certainly not over yet. Deputy National Statistician, Iain Bell, said: "Every household should have received their letter inviting them to take part and we've had a great response so far. If you haven't completed it yet, or you have misplaced your letter, there's still time."

As our field staff begin their follow up roles, calling at households who have not completed their census, we would like to remind you once again about the following:

Guidance on what a member of the public should do if they are concerned that the person on their doorstep is not a genuine census official:

  • Census officers will carry an ID card with their photograph and name
  • Census officers will work through the day to make contact with residents but will not call before 09:00 or after 20:00
  • Census officers will never ask for money or bank details
  • Census officers will never need to enter someone?s home
  • Census officers will have census leaflets and paper questionnaires with them
  • If the householder is still concerned, they can ring the contact centre for further advice

Census officers will follow social distancing and COVID-safe guidelines.

Census Jobs Recruitment - jobs still available!!

Do you want to help complete Census 2021 in your area? Good news, Census 2021 are hiring people from across England and Wales to help ensure everyone is counted. Find out more at www.censusjobs.co.uk 

Contact Information


Office of National Statistics website: www.census.gov.uk

Downloadable resources: https://census.gov.uk/downloadable-resources

National Census Call Centre

Telephone: 0800 141 2021 (Request for paper questionnaires only: 0800 876 6276)

Web chat: https://census.gov.uk/en/web-chat/

Text message (SMS): 86677

Monday to Friday 8am to 8pm

Saturday 8am to 1pm

Sunday Closed

Local Census Support Centre

People Matter IW

The Independent Living Centre, 1 & 2 Bernard Way, Newport, PO30 5YL

Telephone: 01983 241494

Email: admin@peoplematteriw.org

Monday to Thursday 9am to 8pm

Friday 9am to 5pm

(Telephone assistance available at all times. Face to face assistance by appointment only)

The Census 2021 and Local Authority team on the Isle of Wight

Census Engagement Manager - ONS - Ursula Dowd - ursula.dowd24@field.census.gov.uk - 07452 936794

Census Liaison Manager - Isle of Wight Council - Debbie Downer - debbie.downer@iow.gov.uk

Assistant Census Liaison Manager - Isle of Wight Council - Simon Squibb (Isle of Wight Council primary contact) - simon.squibb@iow.gov.uk