Registration of Deaths

Frequently Asked Questions for this Service

Question: I need to order a copy certificate but the registration did not take place on the island. Where can I obtain a copy certificate?

Answer: You will need to get in contact with the registars office where the birth / death / marriage took place. Or apply direct to General Register Office on link below - Related Link

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Question: Do I have to make an appointment to get a copy of a birth, death, marriage or civil partnership certificate?

Answer: No, certificates can be ordered over the telephone, by post, online or in some cases by using downloadable forms on the Isle of Wight Family History website (www.isle-of-wight-fhs.co.uk/) The public can also attend at the Register Office at Seaclose and complete the relevant forms. A chargeable priority service is available, otherwise allow up to 5 working days. You will also need to check, if requiring a copy marriage certificate from a Church wedding, whether the register is at the Register Office or still at the Church.

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Question: I do not live on the Island but need to register the death of someone who has died on the Isle of Wight. Do I need to come to the Island to do this?

Answer: No, not if this would be inconvenient for you. You can make a 'declaration' at any office in England or Wales who will then post the details to us. Please be aware that no certificates or 'green form' (certificate for burial or cremation, required by the funeral director) can be issued by a mainland Register Office, for a death that occurs on the Island. These will be issued once the registration is completed on the Island. Please contact the Register Office for further information.

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Question: Who can register a death?

Answer: Ideally it will be the deceased's next of kin or a relation, if this is not possible the death can be registered by: the person arranging the funeral (not the funeral director), a person present at the death, the owner/ occupier of the premises in which the person died ie the owner of a care home.

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Question: TELL US ONCE Who can use the Tell Us Once Service?

Answer: Anyone can use this service, but please note -

* If you are not the next of kin, you will need to bring with you written consent from that person. If you do not have this, you can still register the death but will not be able to use the Tell us Once service.

* If you are the next of kin, but are not dealing with the esate, you will need to bring with you written consent from that person, along with their full name, address and telephone number.

* If you are neither the next of kin nor dealing with the estate, you will need to bring with you both of the above.

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Question: TELL US ONCE I have recently registered a death and would now like to speak to someone about the Tell Us Once Service, who do I need to contact?

Answer: Please call the Department for Work and Pensions on 0800 085 7308.
Lines are open Monday to Friday 8am to 8pm.


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Question: The time limit to register a death is within 5 days after death, but what if the death has been referred to the Coroner's Office for a post mortem?

Answer: You are still required to register the death within 5 days from the date of death. If you are going to find it difficult to register the death in this time please call the Register Office for advice.

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Question: TELL US ONCE What is Tell Us Once?

Answer: Tell Us Once is a service provided by the Register Office that enables us to help with your recent bereavement. With your permission we will inform the relevant Isle of Wight Council Services of the bereavement and forward any relevant documentation to them on your behalf. This will mean that you will not have to inform then separately.

To use this service following the registration of a death, the informant must bring with them (if applicable): the deceased's National Insurance number, valid passport, valid driving licence, library card, blue badge, DWP Benefits letter, concessionary travel card and vehicle ownership document.

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Question: What documents do I need to bring in order to register a death?

Answer: The registrar will require the medical certificate from the doctor or hospital relating to the deceased. If the death has been referred to the coroner and a post mortem has taken place the medical certificate will be taken by the Coroner's Officer directly to the Register Office. Please bring some ID for yourself with you and in order to reduce errors in the spelling of names, dates and places of birth, please bring the deceased persons birth certificate and marriage certificate with you. It would also help if you could bring the deceased's medical card with you.

If you wish to take advantage of the Tell us Once service offered following the registration of death, you should bring with you (if available): the deceased's National Insurance number, valid passport, valid driving licence, blue badge, library card, DWP benefits letter, concessionary travel card, and vehicle ownership documents.

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Question: What information does the registrar require relating to the person who has died?

Answer: The date and place of death
The deceased's usual/last address
The first names and surname (and the maiden name where appropriate)
he date and place of birth (town and county if born in the UK or country if born abroad)
Their occupation, and the full name and occupation of their spouse or civil partner -
Whether the deceased was getting a pension or allowance from public funds
If the deceased was married or had formed a civil partnership, the date of birth of the surviving partner.

If the informant wishes to use the Tell us Once service following the registration of death, they should bring with them (if applicable): deceased's National Insurance number, valid passport, valid driving licence, DWP benefits information, Library card, Blue Badge, concessionary travel card, vehicle ownership document.

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Question: Will I receive a free death certificate when I register the death?

Answer: No, all certificates must be purchased. The fee for each certificate is £11.00 regardless what day they are issued. Please pay by cash or card.

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Question: Who can apply for a copy certificate?

Answer: Anyone can apply for a copy of anyone’s birth, marriage and/or death certificate as long as they have enough relevant information. Certificates are £11.00 each. We offer a standard priority service at £35.00 per certificate - this will be to collect or to post 1st class within 24 hours, otherwise allow up to 5 working days.
Please pay by cash or card. To order online please use the link below:
- Related Link

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Question: How much does a copy of the death certificate cost?

Answer: All certificates are £11:00 each whether at time of registration or after registration. Please pay by cash or card.

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Question: What information do I need to supply to obtain a copy of a certificate?

Answer: The birth, death or marriage must have taken place on the Island from 1837. The exact information that you need to supply can be found on the downloadable form - select which certificate type you require. A chargeable priority service is available to collect in 24 hours or 1st post within 24 hours for £35.00. For standard collection service at £11.00 per certificate please allow 3 working days before collecting. Please pay by cash or card.

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Question: I live on the Island but need to register the death of someone who has died on the mainland. Do I need to go to the mainland to do this or can I register it here on the Island?

Answer: You can register the death here by doing a death by declaration. The relevant register office will scan the medical certificate to the Island registrars, and you will need to pay the £11:00 for each certificate required by cheque to the receiving district. These certificates and the green form (for the funeral director) will be sent to you by post once the death has been registered by the mainland office.



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