Parking - Residents Parking Schemes

Frequently Asked Questions for this Service

Question: Do I get a paper permit or is it electronically issued?

Answer: No. Residents’ Parking Scheme paper permits will not be issued as all permits will be virtual. The Council’s Civil Enforcement Officers will be able to check the validity of a vehicle’s permit by using their handheld devices.

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Question: How do I pay?

Answer: The fee can be paid by debit/credit card over the internet at www.iwight.com/online, selecting “pay online” or by online banking. For online banking; you will need the Council’s details:-
Bank:- Lloyds Bank, Sort Code:- 30-80-12, Account Number:- 14867260, Account Name:- Isle of Wight Council Receipts Account and quote your Invoice number.
If making a payment from abroad, you will need the following:- IBAN - GB65LOYD30801214867260, BIC - LOYDGB21F09. Payment can be made by Direct Debit (Direct Debit Mandate can be sent on request).


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Question: Would my Residents' Parking Scheme Permit automatically renew or would I have to apply for a new one each year?

Answer: The Council does not send permit expiry reminders as it is not a prudent use of Council resources to write letters to all permit holders reminding them of the imminent expiry of a permit, especially as the vast majority of permit holders would be aware of the expiry date and take steps to reapply should they wish to purchase a further permit.

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Question: If I move part way through the year to an area with no permit parking, will I be eligible for a refund?

Answer: A refund will only be issued on the remaining full months left on your permit. There will be an administration charge of £10 + VAT. Refunds will be made by BACS and as such, you will need to provide your bank details at the time of submitting your refund request.

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Question: Is there a limit on the number of permits I can have?

Answer: Yes. A maximum of 2 per property can be issued. After the purchase and issue of a first permit, additional permits will only be issued if sufficient road space is available and when all residents have had the opportunity to obtain their permit entitlement.

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Question: What happens if I have visitors to my property that need to park their cars?

Answer: The guidance in respect of visitor permits is currently being reviewed by the Isle of Wight Council. The exact number of visitor permits and the way they are issued are yet to be finalised.

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Question: What happens if I have tradespeople that need to park in a Residents' Parking Scheme area whilst they carry out their work?

Answer: Parking suspensions would need to be requested through the Parking Services Team with a minimum of 5 days notice. The Parking Services Team can be contacted by writing to Parking Services, PO Box 239, Newport, Isle of Wight, PO30 9FQ or by phoning 01983 823714. Opening times are Monday – Thursday 8:30am – 5:00pm, Friday 8:30am – 4:30pm


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Question: Will vans, minibuses, buses and coaches be eligible for parking permits?

Answer: Only vehicles that fit within the parameters of a standard parking bay will be eligible for a Residents' Parking Scheme Permit.

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Question: How will the Residents' Parking Scheme be enforced?

Answer: Residents’ Parking Schemes will be patrolled and enforced by Isle of Wight Council Civil Enforcement Officers in the same way as any other on-street parking area that has parking restrictions.

This for most areas is a daytime problem over a 5 or 6 day week. It is not considered appropriate for schemes to extend into hours when commuter activity is reduced as this gives a false assurance to the resident who expects enforcement, or more importantly, has an expectation of a space during hours when the issue may be too many cars owned by residents who are entitled to permits.


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Question: Does a Residents' Parking Scheme Permit guarantee me a parking space where I live?

Answer: No. A Residents’ Parking Scheme Permit does not guarantee the right to a parking space. The scheme itself is designed to help control and reduce existing parking by non-residents within that scheme in the hope they are encouraged to make better use of more appropriate off-street facilities.

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Question: What happens if there are no spaces when I need to park my car?

Answer: Unfortunately, a Residents’ Parking Scheme Permit does not guarantee a parking space. The permit holder would need to find alternative parking.

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Question: I have off-street parking at my property; will I still need a permit?

Answer: No, not if all vehicles registered to the household park on private, off-street parking within the Scheme.

As part of the consultation process to determine a Scheme’s suitability, information on the number of off-street parking spaces will have been recorded and the results used to determine which households fit the eligibility criteria for a permit.


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Question: How do I find out which days and times my permit applies to?

Answer: The consultation process will determine the days and times that parking restrictions will be in place within a Residents' Parking Scheme. Once the Scheme is implemented, clear signage will be erected within the permit Scheme clearly showing the days/times of parking restrictions.

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Question: If I apply for a Residents' Parking Scheme and am turned down, is there an appeals process?

Answer: If a Residents' Parking Scheme has been deemed unsuitable at the time of consultation and a resident feels the decision could be challenged, the Parking Operations Team can review the decision if a change of circumstances can be evidenced that meets the eligibility criteria.

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Question: Would all households on my street need a permit if a Residents' Permit Scheme was implemented?

Answer: No. It is not mandatory for all households to apply for a permit if a Scheme is introduced, however, if they wish to park a vehicle registered to them on-street within that Scheme, they will need to adhere to the parking restrictions as per the signage and purchase the relevant permit.

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Question: I am a disabled blue badge holder; do I still need a Residents' Parking Scheme Permit?

Answer: Blue badge holders would be permitted to park within a Resident’s Parking Scheme on yellow line restrictions under the national regulations and concessions for legitimate badge holders. In other areas, badge holders would need to adhere to the signage as some areas may be exempt for badge holders.

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Question: What types of evidence will I need to provide in order to apply for a Residents' Parking Scheme Permit?

Answer: You must provide a copy of your current Council Tax Bill or your Council Tax reference number as proof of residence. You will also need to provide a copy of your V5 (vehicle registration document) as proof of vehicle ownership.

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Question: I do not own my vehicle as it is a company vehicle I use for work; am I still eligible for a permit?

Answer: If your vehicle is a lease/company vehicle, you must provide a copy of the vehicle ownership along with a copy of the lease agreement or letter from your employer confirming that the vehicle is for your sole personal use.

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Question: I live in a flat within a larger multiple-occupancy building; can I still have a permit?

Answer: A property is defined as a residence being individually rated for the purpose of Council Tax. Homes that are multiple-occupancy where the Council Tax is for the whole building will be entitled to the allocation for a single residence.

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Question: I own a business within a proposed Residents' Parking Scheme; will I be eligible for a permit?

Answer: No. Businesses operating within a Residents’ Parking Scheme will not be considered eligible for a permit.

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Question: Will I need a Residents' Parking Scheme Permit if I have a motorcycle?

Answer: Yes. Motorcycles will also need to have a valid permit within the Residents’ Parking Scheme.

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Question: What happens if I am using a courtesy vehicle from a garage whilst my own vehicle is unavailable?

Answer: The virtual permit is linked to your registration number and as such, will not cover the parking of any other vehicle. Should you have the use of a courtesy vehicle because of an accident or repair, we can offer temporary cover to the vehicle. Please call us on 01983 823714. You will also need to email a copy of the hire agreement to parking.services@iow.gov.uk. When your original vehicle has been repaired, you will need to call us so we change the details back. Failure to do so may result in a Penalty Charge Notice being issued.

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Question: How long is a Residents' Parking Permit valid for?

Answer: Permits will be valid for 12 months from the date of online purchase.

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Question: How much will a Residents' Parking Scheme Permit cost?

Answer: Permits will be issued at the cost of £72 for the first permit and £100 for the second permit.

Please note that after the purchase and issue of a first permit, additional permits will only be issued if sufficient road space is available and when all residents have had the opportunity to obtain their permit entitlement. There is no guarantee that more than one permit will be issued to a household.


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