Funeral live streaming
Questions and answers about streaming a funeral online (FAQ's)
Our web streaming service is designed to be as reliable as possible and work across a wide range of devices. However, internet streaming relies on a number of factors, many of which are outside of our control. We strive to deliver an excellent service, however we cannot accept liability if this is unavailable.
Funeral online streaming is a way to enable family and friends from anywhere in the UK, or the world, to attend a funeral in real time from their homes.
Before the funeral, the applicant must request an online streaming service directly with their Funeral Director. The Funeral Director will then send the request to the Crematorium. A link and password will then be sent back to the Funeral Director, who will issue it back to the applicant only.
At least 48 working hours before the funeral, with no exceptions.
Set-up for the streaming service is £70. This includes the ability to be able to download a copy of the video from the link you will be provided. If you have booked a double-time service at the crematorium and wish to have streaming, the cost remains the same. This fee is paid to your Funeral Director in-line with their invoicing, and they then pay us. You will not need to pay us directly.
Yes, you can. You need to instruct your Funeral Director to email the dedicated live streaming email address to request a cancellation. Please be advised a cancellation AFTER you have received the link will incur a £13 administrative fee. This fee will be added to your Funeral Directors’ bill, then they pay us. You will not need to pay this to us directly.
No, the family can decide who has access to the link and there are no restrictions on numbers.
Yes. Each applicant is provided with a unique link and password to ensure only those that receive the credentials can view that service. This service link and password is provided by the Funeral Director to the family prior to the service, and the family alone decides who to share the link with.
The length of a stream is dependent on which length of service you have booked. A single time slot stream will run for 30 minutes, whereas a double time slot will run for 1 hour and 15 minutes. This allows for entry and exit to the chapel, as well as the service itself. Please speak to your Funeral Director regarding your length of booking if you are unsure.
Please be aware your service must start on time if you choose to have it streamed. If a service overruns due to funeral content exceeding the 30-minute streaming time frame (or longer for a double slot); or due to late arrivals and start time delays etc, then the lost footage cannot be retrieved. We must adhere to timings of a funeral to look after ALL families on the day and ensure smooth running of the service.
Most modern devices that can connect to the internet and play videos will work.
No. Simply follow the link we provide you and enter your unique password. You do not need to create an account on Vimeo or pay a membership fee to gain access. If you need assistance accessing your link, please speak to your Funeral Director.
Yes, as long as they have internet access.
Yes, absolutely. You can access the recording for up to 2 weeks after the funeral has taken place. If you wish to keep a permanent copy of the recording, there is a ‘download’ button on the Vimeo page underneath the video playback box. If you cannot see the ‘download’ button, please use the secondary link which we supply at the same time, as this will allow for downloading. Please note this secondary link CANNOT be used for watching the event live, it is for downloading once the funeral service has ended only.