Benefit notification letter explained
Your Housing Benefit and Local Council Tax Support notification letters
Your Housing Benefit and Local Council Tax Support notification letters explain how much benefit you get, and how this has been worked out.
What you need to do
You need to check each page carefully to make sure the information we have used to work out your award is correct. This is very important as if the information is wrong and we pay you too much, we may ask you to repay any amount overpaid.
Links to more information and action you need to take
- how your benefit is calculated
- what to do if the decision is wrong
- how to report a change in circumstance
To view your benefit entitlement go to the CAR portal
- you can view your Benefit Claim Summary online via the Citizen Access portal.
- you Will need your online key
- you will be asked to provide other details about yourself for security reasons
- Your most recent Council Tax bill will tell you your online key