Hours: 37 hours per
week
Contract Type: Permanent
The Council is looking to
recruit a trainee generic revenues/benefit officer to participate in processing
of Housing Benefit and Local Council Tax Support Claims as well as billing,
collection and recovery of Council Tax.
Dealing with customer
enquiries and correspondence, ensuring efficiency and accountability whilst
adhering to relevant legislative provisions, council policy and financial
regulations. Previous experience working in a fast paced office environment is
desirable.
The role is based within
the Business Centre, Westridge, Ryde, although we are currently working from
home.
The main duties of the
role include administration of Housing Benefit and Local Council Tax Support as
well as Council Tax - dealing with queries via telephone, in writing and email
making decisions in line with government legislation and council policy.
This council and its schools recruit according to the council’s Safer
Recruitment policy and are committed to safeguarding and promoting the welfare
of children and young people and expect all staff and volunteers to share in
this commitment.
For further information or an informal discussion please contact Erin
Rhodes, on 01983 821000 (Ext 5952)
Find out more about
working for the Isle of Wight Council and living on the Island here.
This council and its schools recruit
according to the council’s Safer Recruitment policy and are committed to
safeguarding and promoting the welfare of children and young people and expect
all staff and volunteers to share in this commitment.
The Isle of Wight Council
protects its employees from discrimination, we actively promote the diversity
of our workforce and we provide flexible working options (where appropriate) to
support the different needs of our employees. The Isle of Wight Council is an
equal opportunities employer and is proud to encourage applications from all
cultures, backgrounds and abilities to better reflect the diversity within our
local community.
In addition to the above,
the Isle of Wight Council is a Disability Confident Employer. This means that
providing an individual meets the basic essential requirements of the
advertised role and have declared themselves as disabled, they will be offered
an opportunity for an interview within the council.
In the interests of efficiency and economy, no further communication
will be sent to you unless you reach the final shortlist. This means that if
you do not hear from the recruiting manager within three weeks of the closing
date, we regret that your application will not have been successful on this
occasion.
Closing Date : 16 April
2021