Housing Needs

Job Packs

Click on the titles below to download further information regarding this vacancy:

Job DescriptionPerson SpecificationTerms & Conditions
Homelessness Reduction Officer x2 Ref:50066081

County Hall, High Street, Newport

Grade 8, £24,319.00 to £27,041.00 per annum

Contact: Telephone 01983 823134 or email callcentre@iow.gov.uk if you need further information about applying. Please note only applications completed and submitted online by the closing date will be accepted.

Vacancy Reference: 50066081

Closing Date: 20/09/2021

Interview Date: 30/09/2021

Hours: 37 hours per week 
Contract Type: 
1x Fixed-Term (12 months Maternity cover from date of appointment)
1 x Permanent

A vacancy has arisen for 2 Homelessness Reduction Officers to work within the Housing Needs Team.  As part of a proactive, knowledgeable and experienced team of housing professionals your work will be essential in ensuring the Council meets its duties under the Homelessness Reduction Act 2017 in preventing homelessness, reducing the use of temporary accommodation and supporting vulnerable individuals to find suitable housing solutions.

You will responsible for assisting individuals and households to identify ways to resolve incidences of homelessness through effective casework and to identify alternative means of accommodation where homelessness cannot be prevented.  

Experience of working in housing advice, homelessness prevention or a similarly demanding service providing a customer focussed provision is required.  You will need good customer care, effective communication and investigative skills both face to face, on the telephone and in writing and a strong desire to make a difference.   

Due to the volume of approaches for assistance with housing being received you will be required to work under pressure to meet successful outcomes and should be able to manage a busy workload working both as a member of a team and on your own initiative. You will need to be innovative, dynamic and creative to find solutions within this fast paced and evolving Service area.

For further information or an informal discussion, please contact Nikki on 01983 821000 or email Nikki.Whatley-Walsh@iow.gov.uk

This position is also available for a secondment opportunity within the Council.

Please visit the Adult Social Care career opportunities page which holds inspiring testimonies from team members, a guide to what the Island offers as well as personal development opportunities we offer.

Team IWC Values
- Community & Customer focused
- Effective & Efficient
- Working together
- Fair & Transparent

We are proud of our commitment to offer:
- Supporting and supervising all our social care workforce
- Providing opportunities for our staff as hey develop and progress their professional careers
- Provide regular training opportunities

We are looking forward to receiving your application If you have what it takes to make a difference and share our vision and values.

Find out more about working for the Isle of Wight Council and living on the Island here.

This council and its schools recruit according to the council’s Safer Recruitment policy and are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share in this commitment.

The Isle of Wight Council protects its employees from discrimination, we actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.  The Isle of Wight Council is an equal opportunities employer and is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

In addition to the above, the Isle of Wight Council is a Disability Confident Employer. This means that providing an individual meets the basic essential requirements of the advertised role and have declared themselves as disabled, they will be offered an opportunity for an interview within the council.

Please view information pack and complete your job application online, telephone 01983 823134 or email callcentre@iow.gov.uk if you need further information about applying. Please note only applications completed and submitted online by the closing date will be accepted.

In the interests of efficiency and economy, no further communication will be sent to you unless you reach the final shortlist. This means that if you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion.

Closing Date : 20 September 2021
Interview Date: 30 September 2021