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Job SummaryTerms & Conditions
Administrative Officer Ref: 50066949

County Hall, High Street, Newport / Agile working

Grade 5, £20,092.00 to £20,493.00 per annum

Contact: Telephone 01983 823134 or email callcentre@iow.gov.uk if you need further information about applying. Please note only applications completed and submitted online by the closing date will be accepted.

Vacancy Reference: 50066949

Closing Date: 03/12/2021

Interview Date: 16/12/2021

Hours: 37 hours per week 
Contract Type: Permanent


We are seeking to appoint an enthusiastic, organised, flexible, resilient, versatile Administrative Officer within the Care Management Teams within adult social care who will be required to provide a full range of administrative duties and support functions.   

The Isle of Wight Council is fully equipped with technology to provide face to face and online tools for a hybrid working environment, however you will be required to work from County Hall with occasional agile working from other locations. For this reason, the post holder is required to be fully versed in Microsoft 365 and have the confidence to learn internal applications. 

Excellent communications skills including emotional intelligence, being sensitive and assertive are essential as the post holder will have direct contact with internal and external professionals and members of the public alike, and you will need to use different communication styles to adapt to your audience. 

Proven minute taking skills are a must in this role and the post holder with need to be confident in dealing with sensitive, emotive content whilst upkeeping confidentiality rules whether the meeting takes place face to face, remotely or as a hybrid approach.

You must be comfortable with finances, making purchases and reconciling.    

You must be motivated to work alone using your own initiative, with the ability to prioritise your work and manage your time effectively whilst also being able to work as a team.  

You must be able to remain calm, efficient and professional when under pressure with changeable priorities, deadlines and expectations. You must be willing to learn and share your skills and experiences to help develop and review processes and keep them up to date with changing times and technology improvements.  You must be prepared to know and work to Team IWC Values.

In return you will be part of the centralised admin team receiving peer support and dedicated support and supervision from the admin hub manager, the opportunities to learn, develop and progress with a range of regular training opportunities available. 

For further information or an informal discussion please contact Nicki O’Brien at nicki.obrien@IOW.gov.uk 

Team IWC Values:
  - Community & Customer focused
  - Effective & Efficient
  - Working together
  - Fair & transparent


We are looking forward to receiving your application if you have what it takes to make a difference and share our vision and values.

Find out more about working for the Isle of Wight Council and living on the Island here.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council. 

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable



Closing Date : 03 December 2021