Initial Adult Social Care Contact Team

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Job SummaryTerms & Conditions
Administrative Officer Ref: 50040634

Grade 5, £20,092.00 to £20,493.00

Vacancy Reference: 50040634

Closing Date: 28/01/2022

Hours:               37 hours per week
Contract Type: Permanent       

A rare opportunity has arisen for the Initial Adult Social Care Contact (IASCC) Team to appoint an Administrative Officer who will be required to provide a full range of administrative duties and support to this very busy adult social care duty team.

The role requires answering calls from the public that require the assistance of adult social care. You will be responsible for transferring the calls to the relevant person and teams. You will have a confident, empathetic telephone manner, as the calls can be varying in nature.

The role will require supporting the team with administrative tasks such as printing and posting correspondence in line with the local authority's data protection policy.

The post holder will be required to organise and minute confidential and sensitive meetings to a high standard. These meetings will contain complex information, therefore proven minute taking skills are essential. You will gather and analyse data, have excellent IT skills with a good knowledge of a variety of IT packages, including Excel.

The role requires you to review and implement new systems within the service as well as work closely with the team members and the group manager, so being able to communicate effectively both verbally and in writing is essential.

For further information or an informal discussion please contact Sarah Ballantyne at or call (01983) 814980.

Please visit the Adult Social Care career opportunities page which holds inspiring testimonies from team members, a guide to what the Island offers as well as personal development opportunities we offer.

Team IWC Values:
- Community & Customer focused
- Effective & Efficient
- Working together
- Fair & transparent

We are proud of our commitment to offer:
- Supporting and supervising all our workforce
- Providing opportunities for our staff as they develop and progress their professional careers
- Providing regular training opportunities.

We are looking forward to receiving your application if you have what it takes to make a difference and share our vision and values.

Find out more about working for the Isle of Wight Council and living on the Island

The Isle of Wight Council protects its employees from discrimination and this is supported by the
Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a
Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

Please view information pack and complete your job application online at Telephone 01983 823134 or email if you need further information about applying. Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.

Closing Date: 28/01/2022
Interview Date: 08/02/2022