Isle of Wight Council

OP/PD Operations Team

How to Apply
Option 1

An online application form is available for this vacancy: Online Application You are strongly advised to print these Guidance Notes before completing an Online Application form: Guidance Notes

Option 2

A downloadable application form is not available for this vacancy.

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Job SummaryTerms & Conditions
Service Manager IASCC, Localities & HSWT (Ref: 2023_206)

Based at County Hall, Newport (Hybrid & Flexible Working)

Grade 15, £60,892 to £65,621 per annum

Contact: Mark Howe | Assistant Director Integrated Service Delivery Team: Care Management | Tel: (01983) 821000 Ext: 6216 | Mobile: 07854 544814 | Email: | Please also contact (ex 6383)

Vacancy Reference: 2023_206

Closing Date: 05/04/2023

Contract Type: Permanent

Hours: 37 per week


These are exciting time on the Isle of Wight within Adult Social Care with the whole service having supported a redesign that enhances strength-based practice, working with the community and our third sector partners. We are a hard-working team, and it doesn’t go unnoticed. We have recently been nominated as finalists in the Local Government Chronicles 2023 in the digital impact category for our wellbeing app.

This is your opportunity to join us as a Service Manager looking after our Initial Adult Social Care Contact (IASCC) Team, Integrated Localities Teams and the Hospital Social Work Team. Each team boasts a passionate, enthusiastic Team Manager, that care deeply about the needs of those we serve and the colleagues they support. Now we need you to guide and progress these teams to continue their invaluable work in our community.

As a Service Manager at Team IWC you’ll be well supported, with access to coaching, leadership support and a strong team working above, below, and alongside you. We offer excellent management development, working in partnership with NHS trust colleagues, ensuring you’ll get the most from your career.

To succeed you’ll need to be dedicated to integrated working, social care front door duty services and in reach Hospital Social Work services. This should be coupled with a firm grasp of the importance and value of statutory duties within a Local Authority environment, and you’ll need a substantial knowledge of the work with cross agencies professionals and strong knowledge of CHC duties and responsibilities.

Our focus on integration will enable you to gain wider knowledge and understanding of Health and Social Care and how these provisions can successfully collaborate. Your goal will be to continue our integration journey with local health partners, building on the great work already achieved in establishing integrated locality teams and an integrated complex discharge team within our local hospital setting.

Additionally, the last 4 years have seen our whole service focusing on enabling individuals to live independent lives, with our innovative ‘Care Closer to Home’ strategy, that has recently been refreshed. 

This is a challenging but rewarding role where no 2 days are the same. If you can apply excellent leadership skills to motivate and inspire your teams to get the very best results every day, then this is the opportunity for you!


As well as being a great place to work, we also offer a competitive remuneration package including:

· Competitive rates of pay and allowances

· Annual leave entitlement of 32 days p/a (plus public holidays)

· Local Government pension scheme

· Relocation package (if eligible) of up to £8,000 plus home relocation scheme via Help to Buy

· Travel allowance (if eligible) and discounted Solent ferry travel

· Island bus network discount, cycle to work scheme and staff parking permit scheme

· Discounted island sports & leisure gym membership

· National and local discounts & benefits schemes

· Access to private health care packages


If you have experience in leading, developing and operationally managing integrated OP/PD team’s front door services and hospital social work services and would like to explore this opportunity, we’d be delighted to discuss our aspirations with you in an informal ‘meet the team’ virtual setting. To arrange this please contact Chris Goddard via or call on 01983 821000 ext. 6982.

If you already know that we are the team for you, simply complete your online application and we will be in touch. We look forward to hearing from you!

For more background on our services, visit our Adult Social Care career opportunities page for inspiring testimonies from team members, and a guide to what our Island offers as well as personal development opportunities.


PLEASE NOTE: Out of Hours Standby and Call Out

You will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management.  Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document.


Find out more about working for the Isle of Wight Council and living on the Island here.

A relocation scheme of up to £8,000 is available to new employees subject to qualifying criteria. Further details are available upon request.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.




Closing Date: 5 April 2023