Support with fuel costs, HSF
Direct financial support to pay gas, water and/or electricity bills
We are working with recognised commissioned partners to provide financial assistance with utility costs.
Due to the funding windows set by the Department for Work and Pensions our funding available from 1 October 2024 to 31 March 2025 is now closed.
If you are struggling with utility debt, please contact the Help Through Crisis team at Citizens Advice for support. If you are struggling with maintaining your monthly utility costs contact the Footprint Trust for support and guidance.
We are working on a delivery plan to cover the 2025/26 financial year and once this has been approved, the webpages will be updated.
Citizens Advice Isle of Wight
Island Residents needing support with their utility costs, reducing utility debt and limited cost of living issues can apply for help from the Isle Help team at Citizens Advice, Isle of Wight.
If you cannot apply online you can call 01983 684684. You can leave a message and someone will call you back.
The team also provide more advice about
- benefits
- budgeting
- debt
You can speak to Citizens Advice at community venues across the island.
If you need more support the team may refer you to partner organisations.
If your monthly utility costs are high and need to be reduced, please contact the Footprint Trust on 01983 822282
Utility voucher
Residents of pensionable age in receipt of Local Council Tax Support on 11 November 2024, and not in receipt of Pension Credit will be contacted at the end of November and given the opportunity to apply for a £75 utility voucher to help with electricity, gas or water costs.
Applications will be accepted between December 2024 and March 2025, with vouchers starting to be issued in January 2025. If your application is accepted, you will receive your voucher before the end of March 2025.
Residents not eligible for this scheme are able to apply to the Footprint Trust for a utility voucher.