03 May 2022

Council covers parking for NHS patients

Isle of Wight Council are to cover the costs of parking for NHS patients travelling to the mainland for treatment from today (Tuesday 3rd May.)

The council will refund the full amount of a parking session to customers paying by PayByPhone  (via their account) or through pay and display (through BACS).

The car parks that the scheme will apply to are:

  • Quay Road, Ryde
  • River Road, Yarmouth
Cabinet lead for Highways PFI, Transport and Infrastructure, Councillor Phil Jordan, said: “I have brought this forward with the help and assistance of our parking services team so that residents of our Island can be free of the worry and some of the costs associated with their medical treatment on the mainland at critical times in their lives.

“I have been made very aware that simple changes to ferries, treatment and unforeseen delays can add to the worries and concerns of those people undergoing treatment and relieving the related parking pressures is a small but simple change we can make.

“Worry-free parking for patients who therefore need to leave the Island for treatment is a welcome and positive outcome and one we are very pleased to be able to offer for our Island community.”

How to apply for a parking refund


Within 28 days of the appointment date the NHS patient would need to send through a copy of their NHS appointment letter and the Pay and Display ticket or provide the registration number for which payment was made if they have used PayByPhone. 

Documentation can be sent by email to parking.services@iow.gov.uk or by post to PO Box 239, Newport, Isle of Wight, PO30 9FQ.

Parking Services will then check the information supplied and once verified, issue the refund.

The following are excluded from the scheme and this mirrors the criteria in the IoW NHS trust cross Solent travel scheme: -
  • Patients travelling for private treatment
  • Patients attending treatment at a private hospital
  • Patients attending appointments with GPs, pharmacists, dentists, or opticians
  • Patients in receipt of benefits which would entitle them to claim under the Hospital Travel Costs scheme
  • Retrospective applications
The IoW NHS Trust currently offers a discount on cross travel for patients travelling to the mainland; full details are available online

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Council to cover parking costs for NHS patients
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  • Isle of Wight Council are to cover the costs of parking for NHS patients travelling to the mainland for treatment from today (Tuesday 3rd May). 
 
Isle of Wight, UK