Waste service announcements
HRWC same day booking service update
You can now book a same day visit to the Island’s Household Waste and Recycling Centres (HWRCs).
Same-day bookings can be made up to two hours before your visit.
Amendments or cancellations can be made to a same-day booking up to an hour before your visit by using the 'Your HWRC Bookings' option. Open the booking in question using 'View' and then amend as required.
You will still be able to book in advance if you prefer.
Find out more about booking a visit to the Household Recycling Centres here
Slots are simple to book through the My Account service here Help with Recycling Centre Bookings (iow.gov.uk) or by phone (01983) 823777.
You will be sent an email with the booking reference number on when you book your appointment. The booking reference will start with iw. Bring this with you when you come to the recycling centre.
You can amend a booking up to an hour before your visit by using the 'Your HWRC Bookings' option.
Cancelling or amending your same day appointment
If you no longer need your booked appointment or want to change the registration of the vehicle, you can amend your recycling centre same day booking online- up to an hour before.
We need your help
The owner of our waste provider has recently changed, and we are calling on the Isle of Wight community to help us to remove the Amey logo from council bins.
Instead of replacing your waste receptacles, we are asking you to place a sticker on your bins and food caddies, covering only the Amey logo.
This will reduce waste and prevent unnecessary carbon emissions from replacing and delivering bins. As a community it stops us producing and adding more unwanted plastic into the environment. You can help us protect our Island biosphere.
There is support available for residents who are unable to change the bin stickers.
If you haven't received your annual residents recycling and waste booklet calendars by 5 May 2023, please complete the order form at the top of this page. You can also use this form to order more stickers.
You can use our bin day collection tool, whilst you are waiting for your printed calendar.
If you have a communal store you do not need to help us with changing the bin stickers. The stickers will be replaced by us for you.
There will be no changes to your collection service.
If you feel you are unable to place stickers on your waste receptacles, please complete the online request form.
If you have not received the bin stickers with your annual residents recycling and waste booklet by early May, or you need to order more please complete the online request form.
Types of bin stickers
Depending on your collection (bins or sacks) you should have received up to four stickers. They will be delivered with the annual residents recycling and waste booklet.
- The general waste sticker goes on your black wheeled bin.
- The recycling sticker is for your green wheeled bin.
- The food waste sticker is for your outside food caddy. You will be given two food waste stickers for your inside and outside food caddy.
- The garden waste sticker is for your garden waste bin, if you subscribe to the service. You will receive your garden waste stickers separately, not with the annual residents recycling and waste booklet.
The bin stickers have been designed to include icons on them, this is to help you see what goes in what bin. We are always working to help our community make recycling easy.
Reusable sack collection
If you have a reusable sack collection your sacks will be replaced over the course of the year. In the meantime, continue to use the ones you currently have. You will receive stickers for general and recycling waste.
If you have reusable sacks and you are given a set of stickers for wheelie bins, don't waste them! You can use these as a visual guide for all the family, by sticking them to your bins inside your home that you use for internal recycling and waste bins.
Assisted collection service
Residents on the assisted collection service will be replaced by us.
Communal bin collection
Communal bin stickers will be replaced by us.
Trade customers bin stickers will be replaced by us.
Where and how to apply your stickers
- Make sure the bin surface where the sticker is to be placed is clean, dry and grease free.
- You can use a damp cloth to remove any dust or dirt and then wait until the surface is dry. This will help the sticker stick to the bin.
- Remove the white sticker backing.
- Place over the Amey logo on the bin surface.
- With your finger or an old bank or store card. Work out from the corner to remove any air bubbles or wrinkles.
- Repeat the process for each of your bins.
The photo of the waste receptacles shows how the sticker should look when it has been stuck correctly over the Amey Logo.