Micromobility

Rental e-scooters and e-bikes

Voi is now the sole provider of rental e-scooters and e-bikes on the Isle of Wight, providing sustainable ways to travel for all those who live, work, or study on the island.

E-bikes are available in

  • Cowes
  • East Cowes
  • Newport
  • Ryde

To be eligible to ride a Voi e-scooter, users must be 16 years old or over, and have at least a provisional driving licence, which must be scanned through to the Voi app when a rider rents their first e-scooter.

To rent an e-bike, no licence is required, and users must be 16 years old or over.

For added safety, riders are encouraged to wear a helmet and to complete safety training in its app and its online traffic school, RideSafe Academy

 To rent either an e-scooter or e-bike

  • Download either the Breeze or Voi apps
  • Create an account and add a payment method
  • Upload your driving licence details (e-scooters only, not needed for e-bikes)
  • Take a short safety quiz
  • Find a nearby e-scooter or e-bike on the in-app map
  • Scan the QR code to unlock

If you see someone riding a Voi e-scooter or e-bike dangerously, please report to Voi, note the time, location, and the registration number (on rental-scooters only) if possible.

To discover more about e-bikes and scooters on the Isle of Wight visit Breeze App – Breeze Transport Application

Top tips for a safe ride

  • Only ride on roads, cycle paths and shared-use paths
  • Never ride on pavements that are only for walking
  • Wear a helmet – it’s not required but it’s safer
  • Always follow the Highway Code
  • Never drink and ride
  • Never ride with more than one person on the rental e-scooter or e-bike
  • Never let someone else use the rental e-scooter or e-bike during your ride

For e-bikes

  • Adjust the saddle to the correct height and release the kickstand
  • Enjoy your ride, following local regulations
  • End your ride in the app and park correctly

For e-bikes specifically

  • The electric motor kicks in once you start pedalling
  • The bikes have two gears which change automatically
Before your first ride, complete Voi’s RideSafe Academy. You will also be rewarded with a code for a free 30-minute ride!

Please note that only rental e-scooters used as part of trials can be used on the public highway.

The rules for private e-scooters have not changed. It is against the law to use a privately owned e-scooter. If you use an e-scooter illegally

  • you could face a fine
  • you could get penalty points on your licence
  • the e-scooter could be impounded

For more information on using e-scooters safely and legally

What should I do if I have an accident?

Ensure your safety first. Contact the police (101) or emergency services (999) if needed. Then contact Voi via support@voiapp.io or their 24-hour helpline (07476 550190) with incident details and the police report number.

How much do they cost?

Both rental e-scooters and e-bikes cost £0.99 to unlock and then 18p per minute of usage. Alternatively, you can buy

  • A day pass for £10 (maximum 120 minutes)
  • A month pass for £39.99 (300 minutes) or £54.99 (750 minutes)
  • A monthly Free Unlock Pass for £4.99 per month

You may be charged a small temporary pre-ride fee before you take your ride.

Voi offers discounts for groups including NHS staff, military personnel, students, over 65s, disabled people, and people on a low income. View details of Voi discounts.

Scheme benefits

There a number of benefits to the schemes, including

  • Support for short commuter journeys
  • Provide convenient, affordable, and flexible travel for point-to-point journeys, or for the first or last mile to public transport
  • Lower environmental footprint, with huge potential to improve air quality and reduce climate change
  • Reduce traffic congestion
  • Provide a green, carbon-neutral transportation solution to lower the cities’ emissions and improve air quality
  • Economic benefits by improving the efficiency of road use
No. You need the Breeze or Voi apps to unlock the bike. The wheels will not turn unless the bike is unlocked.
Under normal conditions, rental e-scooters and e-bikes can travel for about 100 km (62 miles) from a 100% charge. You can check the battery percentage in the Breeze or Voi apps, or on the dashboard (e-bike only). The e-bike dashboard displays five bars representing 100%, 80%, 60%, 40%, and 20% charge remaining. You will get a warning if the battery is approaching low charge.
No, you cannot take Voi e-scooters or e-bikes on buses, trains, or ferries.
Yes, the Department of Transport (DfT) requires third party liability insurance, and this is included in the rental price for all trips. Please contact Voi if you have an accident on 07476 550190.
Problems with vehicles can be reported through the Breeze and Voi apps, or by emailing support@voiapp.com
Voi has been selected to operate both schemes, replacing the previous Beryl services in Southampton, Portsmouth and the Isle of Wight. Voi has already been operating e-scooters in Southampton and Portsmouth since March 2021.
Voi conducts regular maintenance checks and uses swappable batteries. Batteries are monitored remotely and swapped when low. They are taken to the Voi warehouse where they are checked for faults and charged in closely monitored conditions to minimise fire risk.
In extreme weather conditions such as high winds, snow, and ice, Voi may put the vehicles out of service. You should adjust your speed to the weather conditions and remember to allow extra time for braking in wet and icy conditions.
Yes, both e-scooters and e-bikes have bright front and back lights. E-bikes also have a rear brake light. We advise you to wear reflective clothing when it's dark for extra visibility.

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