How to pay

Pay online

 You can make a variety of card payments using our secure online payments page.


Automated telephone payment (available 24 hours a day, 7 days a week). Call 0345 045 0076 with your invoice number and debit or credit card details to hand.If you prefer to speak to a staff member call our office on 01983 823931 and have your invoice number and card details to hand.

Online banking

Please use the following bank details and ensure you provide your invoice number as the reference number.

  • Sort Code: 30-80-12
  • Bank Account No. 14867260

You can make payments online 24 hours a day, 7 days a week at our website using the 'Do it online' tab at the top of this page. 

PayPoint outlets

Take your invoice and cash payment to any PayPoint outlet. PayPoint can be found at many newsagents, supermarkets, convenience stores, and petrol stations – wherever you see the PayPoint sign.

Post Office

Just take your invoice and cash or cheque to any post office. Please make cheques payable to Post Office Ltd.

Direct Debit

If you are invoiced on a regular basis, direct debit is by far the easiest and most efficient method of payment. Please call 01983 823931 and have your bank details to hand, if you would like to set up a direct debit.

Please note: If you are in receipt of a Homecare or Personal Budget statement the client reference number should be used in place of an invoice number. It is important to keep your receipt safely as it is your proof of payment.

Pay your Penalty Charge Notice

You have 14 days (including the date of issue) to pay your Penalty Charge Notice (PCN) at a 50% discounted rate as detailed on the penalty notice. You will need the IW number listed on your notice and your vehicle registration number to pay.

If you wish to pay online, please be aware that the balance will not show until at least one working day after the PCN was issued.

View details of the process on paying your Penalty Charge Notice.